Privacy Policy

At PRN Hygiene Services Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, www.prnhygiene.co.uk, or engage with our services.

Information We Collect

We may collect and process the following types of information:

• Personal Information:
  • Name, email address, phone number, and any details you provide when filling out our contact forms or enquiring about our services.
• Technical Information:
  • IP address, browser type, operating system, and data about how you use our website (e.g., pages visited, time spent on the site).
• Cookies:
  • Data collected via cookies and similar technologies to enhance your experience and analyse site usage.

Lawful Basis for Processing

Under the GDPR, we process your personal data based on the following lawful grounds:

• Consent: When you provide explicit consent (e.g., subscribing to our newsletter or opting into marketing communications).
• Contractual Necessity: To fulfil our obligations under a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: For business purposes such as improving our services, responding to your inquiries, or ensuring website security.
• Legal Obligation: To comply with legal or regulatory requirements.

How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our services.
• To respond to your inquiries and requests.
• To enhance the functionality of our website and user experience.
• To send updates, newsletters, or marketing communications (only with your consent).
• To comply with legal requirements or defend against claims.

How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

• Service Providers: Third-party vendors who assist us in delivering services (e.g., website hosting, analytics, or payment processors). These parties are bound by confidentiality agreements.
• Legal Authorities: When required to comply with legal obligations or to protect our rights or safety.

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help improve your experience by remembering preferences, analysing site performance, and personalising content.

Types of Cookies We Use

We use the following types of cookies on our website:

1. Essential Cookies: These are necessary for the website to function properly, such as enabling secure logins or remembering your session.
2. Performance and Analytics Cookies: These cookies collect information about how you use our site, such as pages visited and time spent. We use this data to improve functionality and user experience. For example, we may use Google Analytics to understand site usage trends.
3. Functionality Cookies: These cookies remember your preferences, such as language settings, to provide a more personalised experience.
4. Advertising Cookies: These cookies track your browsing habits to display relevant ads. They may also be used to limit the number of times you see an ad and measure the effectiveness of campaigns.

How to Manage Cookies

You can control or delete cookies at any time through your browser settings. Note that disabling cookies may affect the functionality of our site. For more information on managing cookies, visit www.aboutcookies.org.

Third-Party Cookies

We may allow third-party services, such as analytics or advertising platforms, to place cookies on your device. These third parties are responsible for their use of your data and have their own privacy policies.

Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements.

Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

• Access: Request access to the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your data (“right to be forgotten”), subject to legal obligations.
• Restriction: Request that we limit the processing of your data.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for marketing purposes.
• Withdraw Consent: Withdraw your consent at any time for data processed on the basis of consent.

To exercise any of these rights, please contact us at enquiry@prnhygiene.co.uk.

Data Security

We take data security seriously and implement robust measures to protect your personal information, including:

• Data encryption.
• Secure servers and firewalls.
• Regular security audits and updates.

Third-Party Links

Our website may include links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and where appropriate, we will notify you via email or other communication methods.

Contact Us

If you have any questions or concerns about this Privacy Policy, your rights, or how we process your data, please contact us:

PRN Hygiene Services Ltd

Data Protection Officer: Paul Ness

‍Email: enquiry@prnhygiene.co.uk

‍Phone: +44 (0) 1923 718 740

‍Website: www.prnhygiene.co.uk